Tag Archives: patient experience

A lot to be thankful for

Posted on December 6, 2011 by Alegent Creighton Health

As we approach the first Thanksgiving since 4 members of my family began the HMR journey, I want to thank the health educators at Alegent HMR in Omaha. My wife and I started last February. Our adult son started a week later. Our adult daughter started in August. Everyone is in Phase 2 now and we’re all doing well. The three who started in February are all at (or below) their goal weights. Daughter is well on her way. The basic HMR program, together with outstanding guidance by Alegent staff, … Continue reading →

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Person, Process, Product

Posted on August 17, 2010 by Michael Aaronson, M.D.

Once a committee has decided on a plan of action, the next step is implementation — the rate-limiting factor that must occur after equipment or process has been approved! In my opinion, this step is the hardest to execute. And that’s why systems look for champions (persons) to serve as catalysts to help “get things going.” Therefore, provider “buy in” must occur early. The only way for that to occur is to use physician-driven committees. The Physician Drivers should not be chosen based on seniority, but on an established record … Continue reading →

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Bewitched, Bothered, and Bewildered

Posted on July 6, 2010 by Eric Van De Graaff, M.D.

  I read an interesting article in the NY Times the other week regarding a phenomenon I’ve seen over and over in hospital intensive care units.  The report, published June 20, 2010, claims that nearly one third of patients over the age of 70 will experience some degree of delirium during a hospital stay, especially if they spend any time in the ICU.  With our current population pushing the curve of age distribution farther to the right we will be seeing more geriatric patients admitted to hospitals and with them … Continue reading →

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And Baby Makes 5

Posted on April 6, 2010 by Alegent Creighton Health

I was scheduled to be induced with my third child on Thursday March 4th, 2010. When we got to Lakeside and got checked in, I was a little nervous, as this was my first time being induced. We met our nurse, Amy R. who stated that she was going to be with us for the whole day. As it turns out, I was already having contractions and in the early stages of labor. Amy was so wonderful in making both my husband and I feel so comfortable. She was both … Continue reading →

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Bergan Mercy’s Outstanding Customer Service

Posted on February 10, 2010 by Alegent Creighton Health

I cannot begin to tell you how pleased we have been with the services provided to our son, daughter-in-law and new grandson during their recent stay at Bergan Mercy Medical Center. The customer service offered within the Labor/Delivery and the NICU was beyond description.  I must specifically thank Traci (Delivery/Labor) and Rose, Deanna and Erin in the NICU.  They were all fabulous in their attentive care to Brayden and Erin (our daughter-in-law).  I even need to mention Kallie and Robin for their incredibly friendly and helpful food service.  Even beyond … Continue reading →

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